SERVICE DELIVERY GUARANTEE AND PROMISES

Our service delivery guarantee is an assurance that we provide to ensure that the risk perceptions of customers are reduced and to enhance the quality of the service while creating a distinction in our service offerings. Our service delivery guarantee is a tool that we use to address any issues that customers might have.




24x7 Support

All our services come with round the clock support. Our experts are available to cater to your requirements 24x7, 365 days a year.

Confidentiality

We assure complete confidentiality in our services where no information pertaining to the client or their mode of operations are revealed to any third party. Even our team of experts are made aware of the client’s identity on a need to know basis.


Information Accuracy

All the information including market reports, metrics and shared by our EveMarg Experts are accurate and underwent stringent quality check process.

Email Response

We address your minor queries within 12 working hours while major queries within 24 working hours. However, our dedicated project coordinated acknowledge your email within 45 minutes.


Price Promise

What we promise during the stage of the agreement will be the final pricing for the services. We ensure that there are no extra charges unless if there is any change in the requirement or need from the client side.

Dedicated Project Coordinator

A dedicated project manager (PM) for every project that’s been agreed and signed. PM who will oversee the complete project end-to-end. He/she will act as a bridge between digital marketing expert and your company.





GET STARTED WITH INGRAM

Publishers and authors, buyers and sellers, printers and manufacturers, if you work with books, Ingram Content Group can take you places. The whole world is reading—see where you can go with Ingram.